Privacy Policy

1. Introduction

At Alveera Hospitality, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our travel booking services. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, address, date of birth, and other contact details provided during booking or registration.
• Payment Information: Billing details and transaction data (processed securely via third-party gateways).
• Travel Details: Booking preferences, destinations, and itinerary-related information.
• Technical Information: IP address, browser type, device data, and cookies for analytics and personalization.

3. How We Use Your Information

Your data is used for legitimate purposes including:

• Processing and confirming your bookings or inquiries.
• Providing customer support and responding to your requests.
• Sending booking confirmations, updates, or promotional offers.
• Improving our website experience and service quality.
• Complying with legal or regulatory obligations.

4. Data Sharing and Disclosure

We may share your data with trusted third parties only when necessary to fulfill your booking or as required by law. These include:

• Hotels, airlines, transport providers, and travel partners involved in your booking.
• Payment processors and secure payment gateways.
• Government or legal authorities if required by regulation.

We do not sell or trade your personal data to any third party for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies Policy

Our website uses cookies to enhance user experience, analyze traffic, and provide personalized services. You may choose to disable cookies through your browser settings, but this may limit certain features of the website.

7. Your Rights

As a user, you have the right to:

• Access and review your personal data we hold.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@alveerahospitality.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company: Alveera Hospitality
Email: info@alveerahospitality.com
Phone: +91 94107 87918
Address: Alveera Hospitality, [Your City], India